Cooling off Period THE CLIENT shall not be entitled to the cooling-off provisions as contained in section 44 of the ECT Act since There are no payments received directly through the website.THE CLIENT requests a formal quotation prior to making the purchase. All risk of damage, theft or loss of the items being returned shall rest with THE CLIENT. Returns of items with damage to any bar-code, serial number or identification number will not be accepted.All cost relating to the return of items, including but not limited courier cost, shall be payable by THE CLIENT.PC LINK COMPUTERS may charge a handling fee on returns. Software that has been opened,Printer Cartridges and CD'S shall not be accepted for returns. PC LINK COMPUTERS will merely act as an intermediately between THE CLIENT and the supplier. Returns PC LINK COMPUTERS agreements with its suppliers with regards to returns in terms of Section 55 of the CPA shall apply mutatis mutandis to THE CLIENT, having the effect such that the terms apply directly between THE CLIENT and the supplier of the product that THE CLIENT wishes to return. The Supplier reserves the right to charge a handling/re-stocking fee of up to 50% on open / new items returned. As soon as we receive the item and it has been tested to confirm the fault,the product will either be repaired and returned or a replacement will be sent (dependent on the manufacturer's policy) FAULTY OR DAMAGED GOODS MUST BE DECLARED WITHIN 48-HOURS. It is your responsibility to thoroughly check the products and advise us if you feel there is any fault or damage. Customers are strongly advised to check suitability and specifications of products before placing orders.ĭead on Arrival (DOA) If your products have been damaged en-route or if they are DOA, Please contact us immediately so that we can arrange for the collection of the goods. PC Link Computers does not sell products on a trial basis. Simply contact our customer service on email to notify us, and we'll take care of the rest. Please don't remove the product from its original packaging. it's not the product you ordered), we'll arrange to collect the product from you, and we'll deliver the correct product to you as quickly as possible. If an incorrect product is delivered to you by mistake (i.e.
It may take 7 - 14 business days for your financial institution to process the funds back into your account. In the original packaging, which must be undamaged and in its original condition. With Regards to new items, must be undamaged and unused, with the original labels still attached.
No goods can be returned after 7 days or will be taken back if opened. Customers are strongly advised to check suitability and specifications of products before placing orders
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